The Brief
- Some Duke Energy customers were surprised by added deposit fees on top of their monthly electric bills.
- Customers have taken to social media to express frustration, sharing screenshots of deposits ranging from $170 to $350.
- A spokesperson for Duke Energy said customers with deposits on their accounts may be subject to annual reviews.
ST. PETERSBURG, Fla. – Some Duke Energy customers across the Bay Area say they’re doing a double-take after opening their electric bills this month and finding unexpected deposits added on top of what they already owe.
Several customers told FOX 13 they are being charged deposits that are sometimes two to three times the amount of their regular monthly bill, creating financial strain during the holiday season.
What they’re saying:…