In the early 2000s, Toledo had a problem with infant deaths from shaken baby syndrome. A task force was formed, and a 24-hour hotline launched.
The crying baby hotline went live with Mercy Health nurses and other staff members providing caregivers tips and resources on handling crying babies after working through a list of questions and assessments to eliminate the possible causes of the crying.
Today, the numbers are down, the outreach efforts have evolved, and even the nomenclature among pediatricians has shifted from shaken baby syndrome, to abusive head trauma or AHT…