TUCSON, Ariz. (13 News) – Downtown Tucson is a hot spot for locals and visitors alike, but some drivers say a new kind of parking technology is costing them more than just a spot.
Instead of a pay station or an attendant, artificial intelligence is now scanning license plates at several parking locations downtown. Drivers are reporting overcharges, timestamp errors, and in at least one case, a referral to a collection agency.
A 13 News investigation found a multimillion-dollar settlement in another state and drivers here being sent to collections.
Company operates parking lots, garage in Tucson
The company operates parking lots and a garage in Tucson, and dozens of negative reviews tell a similar story: drivers charged for time they didn’t spend, and little recourse when they pushed back…