‘I went Oh my god,’ says Dollar Bank customer whose account was emptied of $9,800 – all she did was pay her water bill

A WOMAN’S bank account was emptied after scammers got their hands on her water bill check.

Virginia resident Natalie Smith’s checking account was drained to $0 after fraudsters were able to alter her $78 water bill check and cash it for $9,800.

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Natalie Smith’s Dollar Bank account was drained after scammers swiped her water bill check Credit: 10 WAVY
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Smith mailed out a check for $78 to pay her water bill, but scammers used chemicals to wash it and issue a payment for $9,800 Credit: 10 WAVY
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The mailbox where Natalie Smith dropped off her check at Credit: 10 WAVY

The scam is known as check washing, which officials told NBC affiliate WAVY-TV in 2021, involves thieves using common chemicals to wash the ink from personal checks and then rewriting their name and a larger amount.

Smith recalled the heart-stopping moment she realized she had no money left in her Dollar Bank account.

“That check that I made out to the water bill was cashed in Pittsburgh for $9,800,” she told the outlet.

Smith said the check was cashed electronically, and the crooks received the funds immediately.

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