VIRGINIA BEACH (WAVY) — The co-owner of a behavioral health practice in the Lynnhaven area of Virginia Beach said “it’s been a nightmare” dealing with TRICARE claims after Humana Military switched its claims processor to PGBA at the beginning of the year.
“We’ve always had issues, but never to this degree,” said Suzanna Myers in a Monday morning interview. She, her business partner and 12 other providers treat military kids with autism at Pennington Group Full Spectrum Services.
Myers said the bureaucratic hassles have entered a new more frustrating phase…