A nationwide cellphone service outage kicked off a bad start to West Palm Beach resident Irene Martin’s work week.
“I couldn’t make the phone call. I tried again and again. I tried different times, and I just couldn’t do it,” stated Martin. “So, I decided to make a trip to the store to Verizon.”
Martin was one of 100,000 Verizon customers who reported the issue. She said her iPhone was on “SOS” mode — impacting her workday.
“I just couldn’t do anything today. My entire day has been wasted,” stated Martin. “My entire day.”
National News
Thousands of Verizon customers report service outages Monday morning
Taylor O’Bier
According to tech outage aggregate tracker Downdetector , the majority of outages were reported on the East Coast. Martin argued it kept her from making business calls — and receiving them.
“I needed to do some work, and I don’t even think emails went through,” shared Martin.
WPTV reporter Zitlali Solache reached out to Verizon Wireless, who sent back this statement: