A senior official in the city of West Palm Beach’s information technology department has remained in his role despite three different human resources investigations into his behavior, according to records WPTV obtained from a public records request.
According to the 20 pages of records released, the latest investigation into Chief Information Officer Paul Jones was completed in February 2025 after the union representing city employees filed a class action grievance, asking the city to remove Jones from his position.
West Palm Beach IT official investigated 3 times for behavior
A union representative for Professional Managers and Supervisors Association, Kathleen Carr, told WPTV their grievance is still in arbitration with the city — meaning the city could end up having to settle with the union using taxpayer resources beyond the current resources being used to fight the case.
Each investigation started after various employees complained about workplace environment. Employees like Mary Pat Rhodes complained about Jones publicly humiliating employees, yelling and bullying in the workplace…