Derby photographer fined after customers complain

WICHITA, Kan. (KSNW) — Two customers who were unhappy with a Derby photographer took their concerns to investigators. On Thursday, District Attorney Marc Bennett announced the investigation is over, and the photographer must pay the customers back.

Bennett says the DA’s Consumer Protection Division got several complaints about Caitlin Payne, who does business as CP Family Photography.

After the investigation, the district attorney’s office alleged that Payne violated the Kansas Consumer Protection Act (KCPA) by deceptively advertising photography services using photographs taken by other photographers and failing to disclose to the consumers that the pictures were not hers.

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The Consumer Protection Division said it also got a complaint that Payne sent a replacement photographer to a wedding while she was allegedly attending another event and failed to disclose that the replacement lacked the skills to perform the agreed-upon services.

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