Sheetz catches rival Wawa in annual convenience store satisfaction ratings

Sheetz has caught up with Pennsylvania convenience store rival Wawa in an annual consumer satisfaction report.

Delaware County-based Wawa lost its top spot in the American Customer Satisfaction Index’s Convenience Store Study and is tied for No. 2 on the 2025 list with cross-state nemesis Sheetz, which is headquartered in Altoona. Both chains scored an 82 on the 100-point scale, two points behind Midwestern brand Kwik Trip, which ranks No. 1 this year with 84 points.

Wawa and Sheetz are Pennsylvania’s two largest private companies by revenue, according to Forbes, with Wawa taking the crown by more than $5 billion last year…

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