As temperatures drop and heating bills begin their annual climb, National Grid is bringing some help directly to Worcester residents who may be worried about keeping their homes warm without breaking the bank.
The utility company hosts three free customer assistance events in Worcester during November, giving residents an opportunity to meet face-to-face with company representatives, review their bills and learn about programs that could reduce their energy costs.
The events coincide with the Nov. 1 launch of a revised income-based discount program that will offer six levels of assistance to eligible Massachusetts gas and electric customers…