CHICAGO (CBS) – Customers seek great deals from online discount retailer Temu. However, a class-action lawsuit claims Temu is getting a lot more in return, with shoppers often unaware of the company’s data collection/sharing policies and activity.
Class-action lawsuits
The complaint was filed in Illinois in November by the Hagens Berman law firm on behalf of seven named plaintiffs from Illinois, California, Massachusetts, and Virginia — as well as unnamed others similarly situated.
The lawsuit alleges Temu violates its customer’s privacy rights by collecting private data and using “deceptive” and “unscrupulous” practices to access that data.
Plaintiffs’ lawyers in the lawsuit claim experts, including their independent expert, have reviewed the Temu app and found the “app is purposefully and intentionally loaded with tools to execute virulent and dangerous malware and spyware activities on user devices” and concluded, “Temu misled people about how it uses their data.”