Massachusetts Cracks Down on Junk Fees, Promises Relief for Renters

Massachusetts has become the latest state to take aim at hidden “junk fees,” unveiling new regulations set to take effect on September 2. The rules require businesses, including landlords, to disclose the full cost of products and services before consumers make a commitment. Supporters say the measure will bring transparency and protect tenants from unexpected charges, while critics argue landlords may find loopholes to skirt the law.

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New Rules Take Effect

The regulations force businesses to present the total cost upfront, ending the practice of surprising consumers with inflated final bills. “We’ve all been there: booked a hotel room, purchased concert tickets, or paid for a service that was advertised at one price and then charged for one exponentially higher, all because of hidden junk fees,” said Attorney General Andrea Joy Campbell. She stressed the goal is to “keep more money in residents’ pockets” and ensure people know exactly what they are paying for.

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Renters Gain Protection

Landlords must now disclose the full rental cost, including additional fees, before requesting personal information from potential tenants. They are also required to explain the purpose of these charges and clarify whether they are optional. The rule is designed to prevent tenants from facing unexpected costs that stretch beyond their planned budgets…

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