The state Office of the Inspector General released findings Thursday that the Steamship Authority wasted millions of public dollars attempting to redo its website.
CAI’s Gilda Geist spoke with Massachusetts Inspector General Jeffrey Shapiro to help break down what’s in the 59-page report his office put together.
Gilda Geist The Steamship Authority has been relying on the same reservations system since 1996. There’s only one person who knows how to work with it, and he’s a retired man living in Wisconsin. How did the Steamship Authority’s continued use of this nearly obsolete reservations system contribute to the issues that came up during the website project?…