ROCKFORD, Ill. (WTVO) — UPDATE: 3:40 p.m.: Rockford officials say the outage has been resolved.
ORIGINAL STORY: Some Comcast customers in Illinois may be unable to reach 911 by phone, prompting local officials to share alternative ways to contact emergency services.
In a notice shared Monday morning, the City of Rockford said Comcast reported that as of 9 a.m. on Aug. 3, some Voice over Internet Protocol (VoIP) customers in Illinois were experiencing problems dialing 911…