State authorities said an Allentown, Pennsylvania, HVAC company and two of its workers used high-pressure tactics to steer customers toward expensive system replacements, and the case ended with a $300,000 payment.
What happened?
The dispute dates to June 2022, when then-Attorney General Josh Shapiro sued Curtis Total Service. On Thursday, new state AG Dave Sunday announced that the case had been settled.
In the lawsuit, the state said company employees told customers new equipment was needed immediately, got them to sign blank or partially filled-out contracts, and then later changed those agreements, Homepros reported.
The state also alleged that the company provided misleading information about financing, confused customers about their cancellation rights, and threatened legal action against people who tried to back out…