Man notified his longtime landline service could be discontinued in Durham

For some families, a landline is more than just a phone. It can be a longtime family number, a reliable way to call during emergencies and, for some older or disabled people, an important connection to the outside world.

That’s why a Durham man, Martin Pifer, says he was concerned after receiving a notice that his traditional landline service could soon be discontinued. Pifer says his family has had the same phone number for generations.

“My grandfather started the business, so we’ve had that same number since 1920.” However, Pifer recently received a letter from Frontier, which is owned by Verizon, notifying him that his traditional copper-based home phone service would be discontinued…

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