CLEVELAND — The Greater Cleveland Regional Transit Authority has introduced a new Customer Code of Conduct aimed at improving safety and creating a more respectful environment for riders and employees across its transit system.
Among the most notable updates is a ban on non-destination riding. Under the new code, all passengers must have a destination and must exit the vehicle at the end of the line.
Riders who appear to have no legitimate transportation destination will be asked to exit the vehicle, and refusal may result in removal and/or a citation for criminal trespass…