California colleges went big on online learning tools. Then the worst happened

Esther Mejia and Kelly Merchant had a question Friday afternoon for their professors: Where were you?

The UC Riverside public policy students were among the likely hundreds of thousands in California who lost access to the all-important academic software Canvas when it was brought down by a hacker group Thursday afternoon. Losing Canvas meant losing assignments, tests, and required reading material along with a way to communicate with instructors. The timing was especially bad for UC students, who were hunkering down for midterms or finals.

“This is a very crucial time for students to be able to access their coursework. So I definitely do think that professors should reach out,” Mejia said in an interview. “And they did not.”…

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