Editor’s note: Today, we launch a monthly feature from local author and former University of Oregon journalism professor Lauren Kessler, looking at a day in the life of a person in our community.
Bethany Wozniak is on hold with the U.S. Department of Veterans Affairs. It’s been almost 45 minutes. She’s trying to arrange a military funeral for the grandfather of one of the families she’s working with.
She doesn’t look like what people might expect a funeral director to look like — no dark suit, no hushed solemnity…