Kaleida Health Announces Launch Of New Patient Record System, Advancing Care Coordination Across Western New York

Buffalo, NY — June 3, 2026 On May 30, 2026, Kaleida Health officially launched its new, system‑wide patient record platform using Epic software, a major modernization initiative designed to improve care coordination, streamline clinical workflows and enhance the patient experience across all Kaleida Health facilities.

The new platform replaces multiple legacy electronic health systems with a single, unified, integrated electronic health record (EHR), giving clinicians real‑time access to patient information and enabling smoother transitions of care. The upgrade is one of the most significant digital investments in Kaleida Health’s recent history and one of the most transformational enhancements to healthcare in Western New York.

Epic is widely considered the gold standard for hospitals across the country, with more than 40% of U.S. hospitals currently utilizing this platform.[i] Epic is known for its advanced capabilities and unmatched operability, helping to support seamless coordination of care across healthcare systems. Additionally, many physicians, nurses and clinicians train using Epic in academic and clinical settings, providing Kaleida Health with a recruitment advantage by offering new graduates with familiarity and confidence with the Epic system.

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