The IRS is holding in-person interviews in six cities for key seasonal roles, a move that the chair of the AICPA welcomed during her comments Monday at AICPA ENGAGE.
“What we need to say is that we do hear you,” Chair Jan Lewis, CPA, CGMA, partner at BMSS Advisors & CPAs in the Jackson, Miss., metro area, said in response to a question. “We know the challenge is there, and we are hopeful. We think the IRS definitely wants to work with us and hear what we have to say, and the best part of that, we heard last week the IRS is now actually hiring … to try to get new customer service representatives that will help us in some of our pain with reaching the IRS.”
Earlier in June, the IRS announced hiring sessions for clerks, contact representatives (or customer service representatives), and tax examiners. The sessions began this week and will continue through mid-July in Kansas City. Other sessions will be held in Jacksonville, Fla.; Covington, Ky.; Ogden, Utah; and Austin, Texas…