BETHLEHEM, Pa. — Stofanak Custom Cabinetry, a third-generation family business founded in Bethlehem, Pennsylvania, in 1951, is celebrating 75 years of handcrafted cabinetry by implementing enhanced, modernized customer experiences.
In recent years, the Stofanak senior leadership team has tracked growing demand for a friction-free, transparent shopping experience that delivers a more personalized service experience.
In response, the Stofanak team has implemented its Virtual-To-Visceral initiative, which allows shoppers to explore materials, designs, and layouts through an integrated website powered by an AI shopping assistant. Homeowners (as well as commercial clients) can now engage with intelligent design and consultation agents, closing the knowledge gap previously felt in the industry. Additionally, their new showroom experience demonstrates a commitment to customer service with immersive material design spaces, hardware, colors, and more. In-store experiences are supported with live design consultations, which can culminate in real 3D renderings of actual client spaces. This allows for enhanced client understanding of process, cost, and build timelines.
Veteran-founded, Stofanak Custom Cabinetry was formed after WWII at a single workshop on Nazareth Pike in PA. Built on the belief that a local impact business model would serve the community best, even at scale. The Stofanak family has spent three generations building local infrastructure where all labor and materials come from local sources…