Atrium Health settles online portal lawsuit for $1.8 million; patients eligible for payouts

CHARLOTTE, N.C. (QUEEN CITY NEWS) — Atrium Health patients may be eligible for cash from a class-action settlement tied to the health care provider’s online portal.

Claim Depot, which publishes class-action lawsuit information, reports that the settlement involves patients who had a MyAtriumHealth or MyCarolinas account at any time between Jan. 1, 2015, and April 10, 2024.

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Atrium agreed to pay $1.8 million to settle a class action lawsuit that alleges it used pixel technology on its website and, for a limited period, disclosed personal and health-related information to third parties, including Meta and Google.

Claim Depot says there are two categories of class members with different payment structures:

  • Those who accessed or used their patient portal account between Jan. 1, 2015, and July 31, 2019 (Group 1)
  • Those who had a patient portal account between Jan. 1, 2015, and April 10, 2024, but did not access it during the earlier period (Group 2)

Class members can only qualify for one group based on their usage history…

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