OCALA, FL (352today.com) – Tyla Kennedy wants to bring customer service back to where it used to be.
In an industry racing toward self-order kiosks, QR codes and robotic servers, the Ocala entrepreneur is deliberately swimming against the current. She wants the human element back–the eye contact, the conversation, the feeling that the person taking your order actually cares.
“I want to bring customer service back to the way that it used to be when I was a server,” Kennedy said…