Drivers who use the Illinois Tollway might want to check their I-PASS accounts because they may discover a surprising message.
One of our CBS News Chicago producers went to the Tollway’s app to add a new credit card and found a warning about “unpaid tolls.”
The message went on to caution about “added fees if left unpaid. Pay now to avoid future invoice fees.”
A customer service representative told our producer to ignore the message and the tolls would automatically go away, which did not happen…