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Twin Falls Police Department Releases New Surveillance Video of In-N-Out Shooting
Twin Falls, Idaho – Authorities unveiled new surveillance footage on Friday that provides a clearer and more detailed look at the tragic mass shooting at the recently opened In-N-Out Burger last weekend. The video, accompanied by law enforcement commentary, was presented during a press conference by the Twin Falls Police Department.
The shooting, which occurred at and around the In-N-Out location on July 29, resulted in three fatalities and seven injuries. The 24-year-old suspect, Chad Williams, ultimately took his own life at the scene.
The footage reveals Williams arriving at the drive-through in a white Honda Civic. As he stopped at the payment window, he opened fire on 23-year-old employee Ashley Garibay, who later succumbed to her injuries. Williams then parked his car and shot Christopher Claunch, who was seated inside his vehicle.
A man identified by authorities as former police officer Austin James is shown rushing toward Williams and getting shot, though he survived and is seen retreating while bleeding. Williams then returns to the payment window, firing into the restaurant where employees were providing aid to Garibay. When his handgun jams, he retrieves a rifle from his vehicle.
Inside the restaurant, an off-duty Idaho State Police trooper is seen assisting with evacuations and actively searching for the gunman. Approximately six In-N-Out employees are captured crawling on the floor and helping each other seek safety.
Outside, Williams fires at fleeing customers and exchanges gunfire with the off-duty trooper. He also injures a bystander attempting to assist. The video shows a woman escaping the restaurant who encounters the gunman, finds his discarded handgun, and discards it after discovering it is jammed.
Williams is then seen shooting at vehicles stopped at a red light, injuring three people, and subsequently firing on Tesla vehicles at a nearby charging station, fatally wounding 66-year-old Dale Schultz among others.
The gunman then enters the Twin Falls Visitor’s Center before leaving and encountering two employees on a nearby trail. One employee engages Williams in conversation, helping others escape before the gunman shoots at the employee.
Body camera footage captures responding officers confronting Williams, who ultimately fatally shoots himself and falls into a canyon.
Police have not identified a motive and have confirmed there is no indication of additional shooters involved.
Twin Falls Police Chief Matthew Hicks expressed condolences to the victims and their families, stating, “This community grieves with you. We will never forget what happened here or those who were hurt.”
The In-N-Out location had opened just days earlier, on July 24. Lynsi Snyder, president of the burger chain, paid tribute to employee Ashley Garibay, highlighting her dedication to customers and condemning the senseless violence.
“She was taking care of our most important asset – our customers, and her life was taken by a disgusting human who doesn’t value the lives of others or his own,” Snyder said. “He shot both on our property and off and ended his life shortly after he took the precious lives of our associate and customers, innocent people who never saw it coming.”