A hotel bill can sometimes change even after guests think everything has been paid. Extra fees are common, but the problem starts when guests do not understand why they are being charged.
One couple says they faced that situation during a stay in New York City. They claim they did not damage the room or use any extra services, but the hotel charged them $500 for allegedly smoking in the room, a claim they deny.
TikTok creator Ali Smith (@alismithhhh) says she had heard stories from travelers who claimed they were charged smoking fees even though they did not smoke. However, she says she never expected to experience a similar situation herself.
That’s when the biggest question came up
In a TikTok video with more than 230,000 views, Smith says she and her partner were staying at Row NYC when they were charged $500 for allegedly smoking in their room. “We just got scammed by a hotel in New York City, and we have no idea what to do about it,” Smith says at the beginning of the video…