Lakewood Ranch man gets refund after stranger’s tolls appear on his SunPass account

TAMPA, Fla. (WFLA) — Better Call Behnken is getting results tonight for a Lakewood Ranch man who got stuck paying for a stranger’s tolls.

The charges, in another state, were due to a clerical error. When Michael Stanfa called Consumer Investigator Shannon Behnken for help, he was frustrated.

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When his August SunPass bill came, there were pages of toll charges totaling $138, racked up in Pennsylvania.

When he looked closer, he said he discovered SunPass had one letter on his license plate wrong, causing the mix-up.

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Michael said he got the runaround and was stuck between the two agencies…

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