Montgomery, Ala. (WDNews) — As National Public Safety Telecommunicators Week approaches, state officials are highlighting the critical role of 911 dispatchers across Alabama.
According to state data, more than 2.6 million 911 calls were answered in Alabama last year by approximately 1,675 public safety telecommunicators working in 104 emergency communications centers statewide.
Officials say the average telecommunicator in Alabama is 38 years old, with an average tenure of nearly six years…