Tuesday at 5 pm: A customer service bot said it filed his help ticket – then admitted to lying

A man in Pierce County was trying to get help because of an issue on Facebook. But instead of a solution, Daniel Fisk Bennett got stuck in a loop with an AI chatbot.

He spent days going back and forth with the bot, trying to fix a problem so he could get paid as a content creator. Then, Fisk Bennett got suspicious.

He asked: “Did you intentionally mislead the user by claiming that you created a support ticket just to satisfy that query?”…

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