Just one week after launching, Plano’s newest transportation program is already seeing strong demand from residents across the city. City of Plano officials say the new Plano Rides by Via service completed 315 rides during its first week of operation, giving older adults easier access to medical appointments, libraries, recreation centers, grocery stores and other destinations throughout the community.
The city also reported that 772 users downloaded the app during the service’s opening week.
Designed To Help Older Adults Stay Connected
The new on-demand transportation program is currently available to Plano residents age 65 and older. Unlike fixed bus routes, Plano Rides operates as a shared, curb-to-curb service that allows riders to request trips directly through an app, online portal or phone call.
The service covers destinations throughout Plano, along with a 1.5-mile buffer area surrounding the city…