This week, Providence Sacred Heart in Spokane announced it is changing which of its employees will see emergency room patients who need mental health screenings. Providence says the goal is to improve service to those people. The changes will take effect in mid-July.
We called Tamara Sheehan, the provider’s senior director of behavioral health in Spokane, and asked her about a quote attributed to the company’s Spokane chief executive in a press release.
This interview is lightly edited for clarity and length.…