Residents at the Pinewood Creek Apartments in New Berlin were left with questions after emergency crews responded to reports of a possible structural collapse inside one unit on Saturday night.
Bonnie Lopez, who has lived at the complex for 12 years, said she first learned something was wrong through an emergency alert app on her phone around 9 or 9:30 p.m.
Watch: Why neighbors are left with questions after a report of a possible structural collapse inside of an apartment unit in New Berlin on Saturday night.
New Berlin neighbor describes response after reported ceiling collapse in an apartment unit
“I have an app on my phone. And that happened to pop up,” Lopez said.
Her daughter also reached out after seeing the alert…