My wife and I recently reserved a Jeep Compass from Dollar Car Rental to be picked up in Phoenix and returned to the Albuquerque airport. When we arrived in Phoenix, we verbally declined the extra insurance and roadside assistance because we already have coverage through our own insurance.
The car had issues. We had to fill a tire with air daily and the “check oil” lights flashed a warning while we were driving. We returned the car a few hours later in Albuquerque.
An employee checked the car with a laptop, we unloaded our bags, and we told him about the leaky tire and engine light. He took the keys and told us we were good to go. He didn’t give us a receipt…