Entergy Arkansas temporarily suspends disconnections

ARKANSAS (KTAL/KMSS) — With extreme heat affecting the country, Entergy Arkansas is taking steps to protect its customers.

The company stated in a press release that disconnections are suspended through August 21 and will resume on August 24.

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Entergy provided tips to stay safe in the heat, including:

  • Drink plenty of water and stay hydrated
  • Take regular breaks in a cool or shaded area
  • Schedule strenuous outdoor activities during the coolest parts of the day when possible
  • Pay attention to signs of heat exhaustion, including extreme weakness, fatigue, nausea, headache, and heavy sweating
  • Heat stroke can be life-threatening. If someone experiences confusion, loss of consciousness, seizures, or hot, dry skin, move them to a cool area and seek immediate medical assistance

Along with tips to stay safe, Entergy also provided ways for customers to maximize the effectiveness of their air conditioning:

  • Set thermostats to the highest temperature that’s comfortable
  • Change or clean air-conditioning filters regularly
  • Use ceiling or portable fans to circulate cool air, and turn fans off when rooms are unoccupied
  • Close blinds, shades and curtains during the hottest parts of the day
  • Seal gaps around doors, windows and ductwork to keep cool air inside
  • Use your myAdvisor tools through your myEntergy account to monitor your energy use and identify opportunities to save

Entergy offers its customers energy-efficiency programs, rebates, and bill-management resources through its Bill Toolkit.

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