Utility charges LA couple in their 80s $9,200 after a broken water meter went unchecked for 3 years

For millions of Americans, water bills have been on the rise, along with other utilities. But one family in Los Angeles received a jaw-dropping water bill, after the city’s department of water and power said they owed more than $9,200.

Retired nurse Joyce Howell told NBC4 News that she and her husband, a Vietnam War veteran, both in their 80s, have lived in their home since the 1960s and raised 10 children there.

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When she noticed that their bill from the Los Angeles Department of Water and Power (LADWP) was increasing, Howell says she thought they had a water leak, and called the utility.

It turns out there was a malfunction — but it wasn’t a leaky pipe.

‘You’re going to have to pay the bill’

Howell’s daughter told NBC4 News that LADWP said that the problem was a broken water meter…

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