Fulton County is still experiencing the impacts of a cybersecurity attack that has crippled many county services , including some at the jail.
Sheriff Pat Labat said he and his team are working around the clock to resolve the issues they can.
But Channel 2′s Michael Seiden has learned that some people have posted bond, but are still having to wait days before being released from the Fulton County Jail.
Families say they feel like their loved ones aren’t being treated as innocent until proven guilty because they can’t get any information.
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The phone lines are down and the online database isn’t working, which is creating a mess for the sheriff’s office and bail bond companies.
Jesse Fellabaum with A 2nd Chance Bail Bonds says their phone lines are flooded with concerned customers desperate for answers.
“We get those calls, ‘Hey, can you find my love one for me?’ I have no way of finding out. I can’t get anyone on the phone,’” Fellabaum said.