Whether it is a 911 call or a weekly trash pickup, the city of Norfolk is struggling to fully staff its essential services.
The problem is deeper than a lack of interested candidates. Officials admit the city’s hiring process is slowing things down, hurting hiring efforts and can be made more efficient.
Norfolk is halfway through an eight-week initiative called the Talent Accelerator Program through the nonprofit Work for America. It’s one of 12 cities, including New York and Pittsburgh, auditing and reimagining its recruitment workflow, said Pamela Marino, Assistant Director of Human Resources for the city…