After 15 months, Clayton family finally gets money back after Troubleshooter steps in

What started as a routine utility project turned into a 15-month headache for a Clayton family until Troubleshooter Diane Wilson stepped in to help.

Mark Farmer said the trouble began in January 2025, when a contractor working for Brightspeed came to install a fiber-optic line in his yard.

“They didn’t mark the yard or nothing,” he said…

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