Off-duty Manatee County telecommunicator helps man who severed hand in crash

MANATEE COUNTY, Fla. (WFLA) — Most days, Alex Quintero is the calm voice on the other end of a 911 call.

But when the Manatee County telecommunicator witnessed a tragic crash while off duty, he suddenly found himself on the other side of an emergency.

It happened Sept. 27, on I-275, near mile marker two…

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