NIXA, Mo. — Patients and medical staff at Total Point Urgent Care say they were caught off guard by abrupt staffing changes at the facility, leaving them uncertain about their employment and ongoing care.
Several former employees say they arrived to find they could no longer access the building, with some claiming the locks had been changed. They say they were later informed their employment had been terminated, but without a clear explanation.
“I came in yesterday morning… and the locks were changed,” said Amy Hoop, a nurse practitioner who worked at the clinic…