NEWPORT NEWS, Va. — Uniformed and civilian personnel from NAVSUP Fleet Logistics Center (FLC) Norfolk Code 500 convened for a targeted Lean Six Sigma Continuous Process Improvement (CPI) event at Supervisor of Shipbuilding, Newport News (SUPSHIPNN) on May 11.
Led by Logistics Management Specialist Dwayne Thompson, the cross-functional team targeted a significant administrative bottleneck: the Government Commercial Purchase Card (GCPC) Package screening process. Historically, the screening process averaged 14 days to complete. The systemic delays increased administrative burdens and stalled timely mission support for warfighters across Newport News Shipbuilding (NNS).
The Code 500 team made it their mission to reduce the processing time in half (50%). The working group—featuring SUPSHIPNN Site Director Lt. Cmdr. Juan Benavidez, Deputy Director of Code 500 Crystal Christenbery, Approving Officials, Logistics Specialists, and GCPC cardholder Petty Officer 2nd Class Clemente from USS John F. Kennedy (CVN 79)—collaborated to identify root causes and create a streamlined, future-state map…