A former Nordstrom employee is accused of using the retailer’s return system to send herself $4,469.70 in refunds for merchandise that had not actually been returned.
Chelsea Schulz, 23, worked at the Nordstrom on PGA Boulevard in Palm Beach Gardens, Florida. Police say eight fraudulent return transactions were connected to her personal account.
The investigation began on November 12, 2023, after officers were called to the store and spoke with a manager about suspicious return activity. According to a criminal complaint obtained by CBS12, Schulz accessed Nordstrom’s system, found completed returns involving merchandise that had not been returned and issued refunds to herself…