A federal audit of U.S. Postal Service delivery operations in Virginia found tens of thousands of pieces of delayed mail, improper package scanning and serious accountability failures with arrow keys — the keys that can open multiple mailboxes across an entire ZIP code.
The U.S. Postal Service Office of Inspector General reviewed operations at four delivery units in the Virginia District: the Norfolk Sorting and Delivery Center, Lynchburg Main Post Office, Suffolk Main Post Office and Virginia Beach Main Post Office.
Auditors visiting on the morning of Feb. 10, 2026, identified about 91,651 pieces of delayed mail left over from the prior day. The Norfolk Sorting and Delivery Center alone had more than 39,000 pieces of delayed mail — but reported only 6,848 of them. The Lynchburg, Suffolk and Virginia Beach offices reported none of their delayed mail at all…