Tenants and patients at the Emerald Lake Plaza on Sterling Road in Hollywood are calling for action after recurring malfunctions with the building’s elevator have left visitors trapped and others unable to access essential services.
The situation has caused significant distress for those visiting medical offices within the building, particularly the elderly and those with limited mobility.
Rick Valente, a patient who visits a third-floor doctor’s office several times a month, said he has been forced to climb the stairs despite relying on a cane for stability…