SHAKER HEIGHTS, Ohio — Expansion is likely for a promising regional mental health crisis response program — and the City of Shaker Heights will take over administrative duties, at least temporarily.
Just over two years ago, the First CALL (Crisis Assistance and Local Linkage) initiative branched out from a successful local pilot to the five cities served by the Heights-Hillcrest regional dispatch center.
The program sends social workers and other licensed professionals to police and fire calls where some mental health counseling may be all that is needed, including follow-up…