The Corpus Christi Police Department’s Metrocom office is looking to hire 20 to 25 new 911 dispatchers this summer to address a staffing shortage that can slow response times for some callers.
Metrocom currently has 67 positions staffed. Dispatchers handled 600,000 calls last year.
The office says it will never decline a call, but a shortage of call takers can force staff to place certain calls — such as those reporting a minor traffic accident — on hold while they address higher-priority emergencies.
CCPD Metrocom is hiring 911 dispatchers to fill up to 25 open positions this summer
Melissa Kasprzyk, a 911 dispatch supervisor at CCPD Metrocom, described the range of situations dispatchers handle daily…