A new 41,000-square-foot pharmacy tucked into a Jeffersontown industrial park is now filling most of Norton Healthcare’s retail prescriptions using robots and conveyor belts, part of a nearly $30 million investment the health system says will free up pharmacists at its hospitals to focus on preparing admitted patients for safe discharge. Norton Pharmacy – Blankenbaker officially opened on July 20, and the health system held a ribbon cutting at the facility on Thursday.
The facility sits at 2701 Chestnut Station Court, less than a mile from Norton Children’s future 150-acre pediatric campus in Jeffersontown, and opened with 30 employees, according to the Louisville Courier Journal. Norton Healthcare acquired the property in July 2025. It uses automated dispensing robots and automated conveyor systems to prepare most retail prescriptions at a single location, and the site can fill 7,000 prescriptions in an eight-hour shift, preparing thousands of prescriptions daily.
The facility uses automation in prescription fulfillment, and the pharmacy also functions as a retail location in addition to its centralized fulfillment role.
A First for Free Home Delivery
Norton Healthcare now offers free home delivery for prescriptions, something the system says it has never provided before. Amanda Castle, system vice president of pharmacy services at Norton Healthcare, said free home delivery is a first for the health system, and patients can arrange it through the Norton MyChart digital portal, which lets users across Kentucky and Indiana manage refills and track deliveries online…