Kin & Pebble, a Gig Harbor, Wash.-based brand that creates personalized jewelry, has launched a redesigned website alongside a fully integrated Enterprise Resource Planning (ERP) system. “Together, these investments mark a major milestone in the company’s continued commitment to exceptional customer service, craftsmanship, and operational excellence,” the company said in a release.
The new website delivers a modern, seamless shopping experience designed specifically for customers seeking meaningful, custom-made jewelry. With improved navigation, faster performance, enhanced mobile functionality, and a more intuitive design process, customers can now browse, personalize, and order jewelry with greater ease and confidence.
Behind the scenes, the newly implemented ERP system connects key areas of the business: order management, production scheduling, inventory, customer service, and fulfillment all into one streamlined platform. This integration enables faster processing times, improved communication, greater accuracy, and enhanced visibility throughout the customer journey…