Family’s phone lines switched to AT&T without their consent

This story airs tonight on FOX4 News at 10.

INDEPENDENCE, Mo. — Jose Villanueva was working in an Independence shopping mall off Highway 40 when someone approached him about saving money on his phone plan.

“He said that he was working for AT&T,” Jose’s wife, Ana, said. “And he said, you know, we can offer a 20% off discount for you.”…

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